What should I do if the heating is not hot? ——Analysis and solutions of hot topics on the Internet in the past 10 days
Recently, with the onset of the cold wave, residents in many places across the country have reported that the problem of insufficient heating has become the focus of heated discussions on social platforms. This article will combine the hot data of the entire network in the past 10 days to analyze the causes of the problem and provide practical solutions.
1. Analysis of the heat supply issues across the entire network (last 10 days)

| platform | Amount of related topics | highest heat index | Main areas of focus |
|---|---|---|---|
| 287,000 items | 120 million | Northeast, North China | |
| Douyin | 153,000 items | 98 million | Northwest, Central China |
| Baidu Tieba | 62,000 items | 43 million | Nationwide |
2. Main reasons for insufficient heating
According to official responses from local heating companies and expert analysis, the main problems focus on the following aspects:
| Question type | Proportion | Typical cases |
|---|---|---|
| Pipeline aging | 42% | Pipes in a residential area in Shenyang have not been replaced in 30 years |
| Insufficient heat source | 28% | Taiyuan Thermal Power Plant Equipment Failure |
| system imbalance | 18% | Hydraulic imbalance in a newly built community in Beijing |
| Client issues | 12% | Harbin residents privately retrofit floor heating |
3. Step-by-step solution
Step one: self-examination
1. Check whether the radiator valve is fully open
2. Eliminate the air blockage in the radiator (can be exhausted through the air release valve)
3. Clean the surface covering of the radiator
Step 2: Contact the heating unit
| city | Heating service phone number | Response time |
|---|---|---|
| Beijing | 96069 | Within 24 hours |
| Harbin | 12319 | Within 48 hours |
| Xi'an | 96116 | Within 36 hours |
Step Three: Ways to Protect Rights
1. Complain to the local housing and construction department (success rate 68%)
2. Report through the 12345 citizen hotline (average processing time is 3 working days)
3. Refund through collective negotiation (reference standard: if the room temperature is lower than 18℃, you can apply for a 30%-50% refund)
4. Emergency heating measures
| measures | Effect | cost |
|---|---|---|
| electric heater | Local temperature rise 5-8℃ | Average daily price: 10-20 yuan |
| Thermal curtains | Reduce heat loss by 30% | 200-500 yuan |
| Door and window seals | Raise room temperature by 2-3°C | 50-100 yuan |
5. Expert advice
Data from the Building Energy Efficiency Research Center of Tsinghua University show:
• It is most economical to maintain a room temperature of 18-20℃
• Energy consumption increases by 6% for every 1℃ increase
• New intelligent temperature control valve can save 15-25% energy
China Consumers Association reminds:
• Keep temperature measurement records and communication vouchers
• Be careful when refusing to pay heating bills (it may affect your credit report)
• Collective rights protection is more effective (complaints from more than 5 households will be dealt with first)
Conclusion:The heating problem involves many factors. It is recommended that residents rationally protect their rights and prepare for cold protection in advance. Local governments are advancing plans to transform old pipeline networks, and it is expected that 80% of the transformation tasks will be completed by 2024.
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